Shipping and handling information?
Upon receipt of payment, handling time is 1-3 business days.
Economy shipping is 1 - 14 business days. May be longer for buyers outside of North America.
Tracking number will be provided via email.
Refunds, exchange policy?
I do not usually offer any refunds because these are antiques and collectibles and are not commercial goods or consumables.
Exchanges are allowed at my discretion within 30 business days depending on the reason of exchange.
Buyer pays for shipping if exchange occurs.
Mint - no fading, scratches, chips, blemishes, crazing etc.
Excellent: 1-2 non-noticeable, light scratches, no fading.
Good: 3-5 non-noticeable scratches, minor isolated fading in certain areas. A little blemishing of enamels such as gold or decals.
Poor: 5+ scratches. Fading in some areas. Chips but fixed, breakage in some areas. Blemishes in some areas. Overall still looks good.
Special: Plates that are usually covered in gold are considered special conditions.
Certificate of Authenticity.
Note: Many older plates (Pre circa 1970) rarely have COA available as those are very hard to find so do not be disheartened if you do not find any COA with those plates.
Also, some plates simply do not have coa, however all limited edition plates with serialization, would have had some sort of coa.
The plates themselves are worth the most!
Are the goods insured during transit?
Usually freight companies will insure items up to 100.00 for free.
If a customer wants full insurance, extra costs will need to be paid by them to the freight company or me via an extra Paypal payment request notice that will be sent separately through Paypal. This will take an extra day or so as I do not know the exact costs of insurance and will need to contact the freight companies.
Is there a chance that these items are fake?
No. With china and ceramics in particular, counterfeiters rarely have the time or money to invest in manufacturing fake china. There is simply too many varieties of china out there for them to sift through to find valuable ones that are worth the actual process of counterfeiting.
Also, making china isn't easy, in fact, it is very skill and labor intensive.
In addition, counterfeiters usually do not like to display clear and large pictures of their products. It raises the chances of it being spotted as fakes. Also, you will have a hard time making out the serial because they are special ceramic ink mixtures that only the original manufacture know of during production.
Most counterfeiters prefer to fake extremely rare china's that are worth hundreds of thousands, and unfortunately I can't afford those to begin with.
As for the other items, I can't say anymore because unless you physically visit me, I can't mail you a sample because I only have one of each. I take big pictures though and will answer any of your doubts.
How to spot a counterfeit store?
Usually counterfeit stores of china and collectibles like to sell high end stuff that are in the tens to hundreds of thousands.
They will only carry a few items but will market to a small niche or desperate collectors.
Always take your time in buying, never rush.
In addition, counterfeit stores do not usually leave any contact info, especially phone numbers and also, rarely the website gets updated so always check website's "Last update" time.
And last but not least, if an item's price seems too good to be true, it probably is a counterfeit or the store is fake.
ALWAYS contact seller if you have any doubts, prior to buying.