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- 3 to 5 handling days (Business days) upon receipt of confirmed payment. Expect to receive a tracking number via email or eCRATER after 3-5 business days from receipt of confirmed funds.

- Shipping is by standard, economy ground shipping. Shipping time is calculated based on business days. Weekends, holidays not included. Shipping is usually between 11-21 business days for those outside of Canada.

- If a buyer wants a different shipping option, additional charges will apply.

- All prices include shipping, tracking and insurance.

- All items, depending on their nature, are shipped either in recycled, brand new boxes or kraft paper parcels with bubble wrap, styrofoam peanuts or paper insulation.

- Exchanges and refunds are decided case by case.

- I document and video record all packaging and shipping details so if an exchange or refund does occur, all information and current state must match exactly as during the time of which the item was being packed and shipped.

- All items are one of a kind, so to do an exchange or refund, I would require the original item sent back in its original state - undamaged, unaltered and non-tampered.

- All exchanges or refunds must be reported within 48 hours of receiving the package.

- Buyer pays for shipping if exchange occurs.

- Import fees and taxes may apply to international buyers outside Canada, not included in the prices and paid for by the buyer either before shipment or upon COD (Collect on Delivery).

- Buyer assumes all risks, so please ask as many questions as you need to before purchasing.

- All sales FINAL.

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With all that said, I implore all buyers to please contact me first if you have any doubts. Once you pay, there is NO REFUNDING.
Last Updated: 30 Mar 2016 20:36:38 PDT home  |  about  |  terms  |  contact
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